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Privacy Policy

Effective Date: 11 April 2025
 

This Privacy Policy outlines how Siloam Technologies ("we", "our", "us") collects, uses, discloses, and safeguards the personal data of individuals in accordance with the Personal Data Protection Act 2012 ("PDPA") of Singapore.
 

1. Introduction

We are committed to protecting your personal data and respecting your privacy. This policy applies to all personal data provided to us via our website, emails, business interactions, and any other channels.
 

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Full name

  • Email address

  • Contact number

  • Company or organization details

  • Billing and mailing address

  • Payment and transaction details (processed securely by third-party platforms)

  • IP address and device/browser information

  • Any other information you voluntarily provide through forms or communications
     

3. Purpose of Data Collection

Your personal data may be collected and used for the following purposes:

  • Providing our services including web development, design, marketing, and copywriting

  • Responding to inquiries and customer service requests

  • Creating and delivering proposals, invoices, or contracts

  • Managing and processing payments

  • Sending updates, marketing materials, or newsletters (with your consent)

  • Maintaining our website, systems, and services

  • Complying with applicable laws and regulations
     

4. Disclosure of Personal Data

We do not sell your data. However, we may disclose personal data:

  • To our employees, agents, partners, and service providers as necessary to deliver our services

  • To regulatory authorities, law enforcement, or other government agencies as required by law

  • In any legal proceedings or to protect our rights, property, or safety
     

5. Protection of Personal Data

We implement administrative, technical, and physical safeguards to protect personal data against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.
 

6. Retention of Data

Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected or as required under applicable laws.
 

7. Access and Correction

You have the right to request access to and correction of your personal data. To do so, please contact our Data Protection Officer at bobby@siloam.co
 

8. Withdrawal of Consent

You may withdraw your consent to our use of your personal data at any time. However, this may affect our ability to continue providing certain services to you.
 

9. Use of Cookies and Analytics

We may use cookies and web analytics tools to improve the user experience on our website. These tools may collect standard internet log information and visitor behavior data.
 

10. Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of such sites.
 

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website with the date of the last update indicated.
 

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

  • Address: 111 North Bridge Road, #04-62 Peninsula Plaza, Singapore 179098

  • Email: bobby@siloam.co

  • Phone: +65 9180 0447

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